nDesk Beef Up Heart - Price Tag System

nDesk – Support Heart is an entire ticket primarily based help table software.

nDesk comes fully featured with price tag automobile-import, consumer automobile-sign in, wisdom base, escalation regulations, predefined replies and plenty of extra options.

PRIMARY OPTIONS

• Dashboard
  Overview of your task together with energetic tickets and unassigned tickets.
• Give A Boost To Tickets
  Entire price tag based make stronger system – lend a hand desk.
  
• Price Tag Vehicle-Import
  Price Tag Vehicle-import from any IMAP enabled electronic mail account.
• Consumer Auto-Sign In
  Mechanically register user money owed on ticket creation.
• Escalation Rules
  Use Escalation Rules to amplify tickets in the event that they don't seem to be resolved inside of a certain duration of time.
• Predefined Replies
  Reply fast to continuously submitted problems.
• Knowledge Base
  Take Care Of your entire documentation in a single position.
• Visitors, Users, Team Of Workers
  Predefined account roles.
  Customizable workforce roles (permissions).
• Multi Language Reinforce
  Device may also be easily translated to any language.
• Customizable
  More Than One issues to choose from.
• Easy Installation, Gravatar give a boost to, E Mail Notifications, Consistent With Price Ticket Escalation Regulations and lots of more…

REQUIREMENTS

To run nDesk your internet hosting server must reinforce the next:

• PHP model 5.4 or higher;
• MySQL model 5.5 or larger;
• PHP PDO MYSQL extension;
• PHP IMAP extension (for tickets autoimport);
• Cronjob (for automatic duties like e mail to ticket and escalation regulations processing).

CHANGELOG

Model 1.1 (20 July, 2016)

- Delivered the power to upload profile image (in addition to Gravatar strengthen); - Seek enhancements; - Bug fixes; - Visible improvements and fixes;

Model 1.0 (15 June, 2016)

* Preliminary Free Up
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