Documentation
PHP Support Center is blank and minimal tickets and conversations management gadget .It have been crafted for actual-global situations , you'll be able to create companies , customers , operators and departments . Every division can have a department admin . To Easily customise emails now we have also integrated mailchimp templating so that you can pair plain emails to mailchimp designer . Emails takes up time to compose and ship so now we have also built-in mailgun support . It contains 50 levels of permissions between admin , department admin and operator . it's full fledged suite for Tickets and Are Living Chat control
Demo
Admin CredentialsEmail : admin@mail.com
Password : admin
Purchaser Credentials
Electronic Mail: phpdummies@gmail.com
Password : IOtqpp5dQeogPFvy
http://kodeinfo.com
Now We Have installed chat widget on kodeinfo for demostration goal .
Options
- Built on Laravel Framework
Laravel is one in every of the most in style framework on the moment and is filled with features. it is easy to use and it provides a big variety of applications the usage of composer . - Are Living Chat
It comprises livechat which you can combine on any website . it's speedy and strong , customer can get started dialog simply by entering main points and click get started and operators will likely be notified . All conversations are saved in closed conversations . - Canned Messages
you'll create predefined messages which can be utilized by operators for speedy answer - Operators
you'll create operators for corporate departments . Operators have separate dashboard and can get entry to functionalities that's assigned by way of division admin . - Department Admins and Departments
you can create division admins who're in-rate of particular departments . you'll be able to also create division and assign division admin to it . - Mailchimp Templating
That Is a singular feature handiest visible if use mailchimp is checked in settings . you'll create your personal templates using mailchimp’s robust editor use variables shown in documentation , then you'll pair mailchimp templates to electronic mail templates in order that next time emails use mailchimp templates rather than default . - Permissions ~50 levels
Now regulate your department admins/operators the use of permissions . Entire gadget relies on permissions like when you assign tickets.create to operator then simplest he can create tickets . you'll keep watch over every and the whole lot using permissions from what users edit and what customers can see . - Tickets
By Means Of default if no operators can be found livechat is converted to ticket . Customers can login to there bills and reply to present tickets or create new tickets , tickets additionally supports attachments . Tickets panel additionally presentations consumer main points like ip address , usa , priority , status and so on . - Consumers
you'll be able to create shoppers and assign them to firms directly from admin panel . - Firms
you'll create firms directly from admin panel . - Blockading
you'll block ip using ip blocking off . Sorts Of blocking are block from gaining access to chat , block from growing tickets , block from login , full web page blockading . - Mailgun
you'll be able to use mailgun to ship emails . Simply go to settings , test use mailgun and enter details then keep .
Thanks
KodeInfo
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