RSD Bugtrack

RSD Bugtrack is an online lend a hand-table/worm tracking/beef up ticket machine which runs on PHP/MySQL. It has been designed from the bottom as much as offer a neatly rounded revel in for both end users and admins/operators the use of the applying. There are not any limits to the appliance, so create as many tasks/customers/tickets that you need.

Demo Now ARE LIVING – Sorry for the inconvenience

UPDATE: v2.1.2 is now to be had. This version adds file uploads. Users can upload files whilst lodging a price tag, and will add extra to a price tag they have got submitted (providing the price tag is not closed)

The demo has now been updated with the document add characteristic, so head over and take a look at it out.

Any problems with the set up or operation of this application, please go away a remark, or touch me through my profile. Please make sure you rate it too

UPDATE: v2.1.1 is now to be had. This version provides the facility to assign customers and operators to precise initiatives (admins see all tasks via default)

Features include:

Initiatives:

• Limitless Projects (use one install for more than one tasks)
• Create personal initiatives, that best admins or operators can view
• Assign users and operators to tasks and so they will best see tickets in the ones initiatives (NEW IN v2.1.1)

Customers:

• Unlimited Customers
• Three levels of user, Usual, Operator, or Admin

Login Monitor:

• Reset Password characteristic (by way of e mail)
• Observe for account (admins can approve or decline the packages)

Tickets:

• Unlimited Tickets
• Color coded tickets to denote price tag age
• Ticket age is special on the list views for all tickets open and closed.
• Ability to assign tickets to express admin/operator
• When viewing a price ticket, see a listing of all tickets that experience been submitted by way of that consumer
• Print tickets for fast reference
• Ability for customers to specify platform specs that are mechanically stamped to their tickets
• Information machine with the option of personal posts that handiest admins or operators can see
• Notes are tagged to the ticket for every action, and will be seen chronologically
• Notes will also be brought by means of team of workers or customers to replace the tickets
• Ability to change tickets from public to non-public status (most effective visible to admins/operators)
• Admins/operators have a queue and notification of tickets assigned to them
• Pagination on price ticket lists will show as soon as the number of tickets exceed the default environment (10/15 tickets)
• Notification within the menu showing how many tickets are logged via the consumer
• Notification within the menu appearing admins/operators what number of tickets are assigned to them
• Ticket updates (observe additions, assigns, closures) notified via e-mail.
• Record Uploads (New in v2.1.2)

Demo:

To login to the reside demo, use the next bills:

• person / demo
• operator / demo
• admin / demo

FULL DOWNLOAD